Customer Service – Course Booking

Description

Course overviewThe Customer Service course provides practical, tutor-led learning for people who want to develop reliable skills in Business & Professional Development. The demo content can be edited from the LearnDash course editor to match the final awarding-body specification.Who this course is forEmployees, supervisors, managers, trainers, customer-facing teams and professionals preparing for greater responsibility.What you will learnCommunicate more clearly and professionally.Plan tasks, priorities and presentations effectively.Use practical leadership and service techniques.Create a personal action plan for workplace improvement.Course formatDuration: 1 DayDelivery: Tutor-led classroom trainingAssessment and certificationLearners complete guided activities and the appropriate knowledge or practical assessment. Successful learners receive a course completion record or certificate where applicable.Demo course content: review and replace with the final qualification specification, entry requirements and cancellation terms before launch.